Issue – FortiClient EMS – Upgrade to a new drive, Installers missing

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Hardware VMware Host: Fujitsu PRIMERGY RX2450 M1
Hardware VMware Storage: Fujitsu ETERNUS DX200
Software VMware vCenter Appliance: VMware vCenter Appliance 6.0
Software FortiClient EMS: 6.0.4
Problem: FortiClient EMS – Upgrade to a new Drive, Installers Files missing

Hello,

I upgrade the FortiClient EMS Version from 6.0.3 to 6.0.4 to a new Drive, because in the past there where some problems with full disks (MS SQL Express DB was on the limit of 10G) or a lot of Logfiles from the FortiClient EMS.

The Upgrade was easy, just change the Drive on the Upgrade. But after some time I have the problem, that the Installers Package wasn’t accessable and the Message

Installer Link not found

appers.

After looking into the Path, I saw that the Packages are missing and not moved with the Upgrade. So I moved the Installers from the old Path (%ProgramFiles(x86)\Fortinet\FortiClientEMS\Clients\Installers) to the new Path: %NewDrive%:\Program Files (x86)\Fortinet\FortiClientEMS\Clients\Installers

After that, the Link in the EMS was working.

Package now available

Cheers,

Rolf

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